32 Red Casino Review

Hits

• Australian players are welcome!
• Operating since 2002
• Powered by the latest state-of-the-art Microgaming Viper software
• Also playable on most mobile devices
• eCogra certified
• 500+ high payout games, including more than 320 pokies
• Part of the Microgaming progressive jackpot network
• Daily Avalon freerolls with a $250 prize pool
• Blackjack and roulette game variations with favourable rules
• Live dealer games
• Secure banking with extra fast withdrawals
• Tiered loyalty rewards, Club Rouge for premium players, and fun promotions and birthday bonus for everyone
• Convenient access to poker, sports betting, and bingo on the same site for one-stop gambling
• 24/7 Customer Support

Misses

• Welcome Bonus is smaller compared to many other online casinos
• Welcome Bonus works better on pokies play
• Mobile platform is somewhat limited
• Perhaps a little too much red used on the site

Software and Games

8.1 / 10

Software

Quality and Innovation

There is no doubt that casinos that have an impressive record of online experience in their resume have a big advantage of those that don’t. But at the same time, the world of online gambling and, in recent years, mobile gambling as well, has changed dramatically. New technological advances now make it possible for these forms of playing not only to be more convenient than ever, but also highly entertaining. Players have become more sophisticated, too, not willing to settle for less than the best that is available. Thus, an important reason for the continued popularity of 32Red Casino in Australia and elsewhere is its willingness to adapt to the times.

32Red is and always has been powered by Microgaming, one of the most highly regarded providers in the industry. Even though Microgaming was a pioneer in online gambling software, it has remained at the forefront of a now competitive field by combining quality with innovation. 32Red and its players are the lucky beneficiaries of the continually updated state-of-the-art Viper software from Microgaming and this company’s still expanding vast collection of first rate games.

Three Convenient Ways to Play

32Red is all about giving players a choice, and the first of these is to decide which of the three available ways you would like to use to open your account and access the games.

• Downloading the software onto your computer
  
  This traditional method will provide quick and easy access to all of the casino’s games
• No download instant play Cash version
  
  Alternatively, with the instant play Cash version, you are not tied to your own computer. You can enjoy instant access to most of the games on any browser.
• Using your mobile device
  
  The number of games available to you for mobile play is much more limited, but if you have a supported device, the flexibility and convenience is unmatched.

32Red Mobile Platform: a work in progress

The 32Red mobile platform has been optimised for Apple iOS devices (iPhone, iPads and iPod Touch) and Android and BlackBerry devices. If you are not sure if your device is compatible, there is an option you can click on to check. Unfortunately, unless or until the apps have been significantly updated, regardless of which supported device is used, only a handful of games are available. According to the website, the iPhone casino (which is not just for iPhones, but iOS devices in general) only offers 11 games, while Android and Blackberry users have access to 19 games.

Your choices (some of which are not available on the iOS platform) include some of the casino’s top pokie games like Tomb Raider, Avalon, Mermaid Millions, and Thunderstruck plus four progressive jackpot pokies: Major Millions, Mega Moolah, Treasure Nile, and Fruit Fiesta. Video poker, blackjack, roulette, baccarat, 3Card Poker, and scratch cards are also offered. At least one has to give this casino credit for making sure that that its mobile games, though small in number, are not lacking in variety.

If you are brand new to 32Red, if you wish, you can set up your account on your mobile device and receive the same two new player bonus offers that computer players get: $10 to start with in the form of a “no deposit required” bonus and an additional deposit match bonus up to $160. Alternatively, if you have already accessed these bonuses on the computer, you can’t get them again as a mobile player, but you can log on with your existing user name and password and have immediate access to the games. All mobile players are eligible for the same loyalty rewards and promotional offers as computer players. You can also use your mobile device for banking, though with fewer options than on the computer: credit and debit cards, NETELLER, and EntroPay only. For more information on the mobile play options at 32RedCasino, visit www.32red.com/mobile.

Games

If you have the time, 32Red has the games, more than 500 of them, but as already mentioned, in order to get the full experience, you will need to download the 32Red software onto your computer. Here’s what you get in return. All of your favourite pokies and other casino games will be ready and waiting to play at your convenience as often as your like. Or, whenever you’re in the mood for a different kind of experience, you will discover a tempting array of new games to try, guaranteeing that you will never be bored. Even so, Microgaming and 32Red aren’t taking any chances. Every month, new games are introduced, so you can be one of the first to try them. But wait, there’s more. If you are an all round gambler, at 32Red you are not limited to casino games. This one-stop gambling site also offers poker, sports betting, and bingo!

Another option that 32Red offers is to open a special guest account which allows you to sample the casino risk free with play money rather than real money so you can get a feel for some of the games first. This play money option is available on most of the games, but not on all of them.

Pokies

It doesn’t take rocket science to figure out why Aussie gamblers love 32Red Online Casino. It is home to more than 320 pokie machines! Since the massive collection includes virtually every variety of machine in existence, choosing won’t be easy, but there is something for everybody. Your choices include everything from classic 3-reel pokies and fruit machines to thrilling 5-reel video pokies with incredible graphics and animations and tons of extra features that make these online games as exciting and entertaining as playing in a real casino. Or try your luck on one of the fantastic progressive jackpot games where a single spin can be life-changing!

All of the 32Red progressive jackpot pokies are part of the Microgaming multi-casino shared jackpot network, which makes the top jackpots not just big but ginormous. Of course, you have to be in it to win it, so despite your chance of winning Major Millions, Mega Moolah (or another mega-size jackpot) at the precise moment you are playing being a longshot, it is certainly possible.

On the other hand, a win of any size is nice, especially if the game costs nothing to play, like the daily Avalon freerolls, where you compete against other 32Red players for a piece of the $250 prize pool. The first place prize is $75, but all of the top 10 finishers are in the money. Don’t worry about needing to log on at a certain time to play. The tournament runs continuously 24/7!

Other Games

Keep in mind that 32Red Australia is a full service casino, so pokies are far from the only option. Just like in a regular casino, you can also choose from a wide variety of other games. Video poker, roulette, blackjack, baccarat, craps, casino table poker, Casino War, Red Dog, keno, and scratch cards are all available.

Roulette

If you’re a roulette player, you will love playing your lucky numbers, whatever they are, at 32Red because 32Red caters to roulette players. But do yourself a favour and leave American roulette, with a double zero on the wheel and higher house edge than other forms of roulette, to the players who don’t know better. The single zero only European and French roulette, which you can play, if you wish, in an enhanced Gold Series version, action-packed multi-wheel roulette, and a special variation of French roulette called Roulette Royal, which features a progressive jackpot, offer better odds.

Blackjack

Blackjack, if you know how to play it, is another game at this casino that we recommend. You may be accustomed to playing the game a certain way only because that is the only way the casinos you have been frequenting offer it. However, blackjack is actually a game that comes in many variations, more than 40 of which are offered at 32Red. Blackjack is also a game that entails skill as well as luck and where rules are very important; what may seem to a novice like a slight difference in rules can have a big impact on your chances of winning. The good news is that some of the variations you can play at 32Red have very favourable rules. Just make sure to familiarise yourself ahead of time with the rules and basic strategy for whatever version of the game you want to play. That way you will avoid making costly mistakes and be much more likely to have a winning outcome.

Live Dealer Games

Lastly, if you want to take your table game play to the next level, there is no better way to do it than to play online roulette, blackjack, or baccarat with a live dealer. At 32Red, you can even choose between a regular dealer or a Playboy bunny. You read right. Live video streaming is what makes this fantastic capability possible. When you take a virtual seat at one of these games at 32Red Casino Australia, the fact that the casino originated in 2002 will be the farthest thing from your mind. Watching your real dealer spinning the wheel or dealing out the cards in real time at the same time that you are enjoying the conversation taking place between you, the dealer, and other players is like playing in a real casino!

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Security and Fair Play

32Red Online Casino is a site you know you can trust because it has stood the test of time. It is also a fully licensed and regulated site where security and fair play is never in doubt because all important aspects of the casino’s operation are disclosed on the website itself where the information is readily accessible. Banking policies, bonus and loyalty rewards terms and conditions, and average game payouts are all clearly indicated on the website. 32Red is owned by the British company 32 Red Pic and carries two licences: its original one from the Government of Gibraltar and a second one from the British Gambling Commission.

In addition, 32Red has been been independently certified by eCogra as a safe and fair place to play online. This is an organisation with ultra high standards. As shown on the website, all of the 32Red games have been found by eCogra to be fair and random. Furthermore, according to the latest eCogra monthly report, the average payout for all games combined is 97.04%, which not only exceeds what you will find at most land-based casinos, but is excellent for online casinos, too. The eCogra seal of approval is your indication that 32Red has consistently measured up on the criteria of security, fairness of games, prompt payouts, and overall customer service. You can check the updated monthly reports from eCogra for this casino on the website whenever you wish

Banking policies are another reliable indicator of the security and fairness of a site. Some sites may offer more banking options than 32Red, especially for mobile device customers, but in terms of both security and fast payouts, 32Red probably is, like it says,“second to none.” All personal and financial information is kept private and secure through the casino’s use of of the most advanced encryption technology. There is no excessive waiting around for withdrawals to be processed either. Withdrawals are not only free of charge, but also super fast, especially ewallet withdrawals, which are available the same day. Players can also review their financial activity history on the site whenever they wish. Over the years 32Red Casino has been the recipient of numerous awards. It is easy to see why.

Promotions and Customer Support

$10 Free No Deposit Bonus

No deposit is required to receive this bonus. Just for registering an opening an account, which you can do either by downloading the software onto your computer, using instant play, or using your mobile device, you receive $10 on the house. Note, however, while the offer is free, and you can use it on any game you want, there are terms and conditions for withdrawal of both the bonus and any associated winnings, and not all games count equally. Also, the wagering requirements for withdrawal are substantial, so practically speaking, unless you intend to play for fun only, a deposit will be necessary. Most importantly, while the offer is still being posted on the website, and we therefore mention it here in this review, the terms and conditions state that it is only available to new players with accounts opened prior to January, 2015. Therefore, check with the casino to make sure the offer is still valid. If so, these are the terms and conditions.

• The bonus must be used within 7 days of registration.
• Playthrough required for withdrawal: 50x bonus
• Only pokies, keno, and scratch cards count 100%. Roulette (except French roulette), most forms of table poker, and Casino War, and Sic Bo count 50%, while French roulette only counts 30%. The contribution of all other games is 10%, 2% or zero.
• While playing through the bonus, the maximum bet size is limited to an amount that is below the usual amount allowed.
• Upon meeting all of the playthrough requirements, the $10 bonus plus any winnings, up to a maximum of $100, become available for withdrawal.

Welcome Bonus Up to $160 on an initial deposit of $100 or more

Hopefully, you can still get the no deposit bonus, but with or without it, a nice Welcome Bonus awaits you upon making your first deposit. The Welcome Bonus at most online casinos is only a 100% deposit match, or if spread out over multiple deposits, the casino may offer a percentage that is less than 100%. However, the 32Red bonus is given out in its entirety with the first deposit and is better than a 100% match. For every $20 deposited, you receive a bonus of $32, up to a maximum of $160.

Why Bigger Isn’t Always Better

If you are a high roller, you might be thinking what kind of a bonus is that. You might want to deposit a lot more than $100, which is certainly your prerogative, in return for which you would like to receive a big bonus. We won’t argue that compared to the potentially huge bonuses some online casinos offer, the 32Red bonus doesn’t look very impressive. However, the word potentially in the last sentence is important. More often than not, gigantic bonuses come with gigantic and sometimes near impossible to meet playthrough requirements, particularly for those players who prefer to make their largest wagers on table games. No such worries with the 32Red Welcome Bonus. Its wagering requirement of 30x the bonus is as fair and reasonable as you will find anywhere.

This is the type of bonus that can work for players of any level. Even the smallest bettors can play with minimum risk to their bankroll by depositing $20, then receiving a $32 bonus, for which $960 in qualifying wagers will suffice. Meanwhile, for players who consider themselves high rollers, the total wagering requirement of $4,800 on a $160 bonus should be a piece of cake. In addition, keep in mind that the Welcome Bonus is only the start of a plethora of other rewards that may be available to you later, including exclusive Club Rouge membership, and all the special benefits thereof for VIPs.

Terms and Conditions

The important restriction to keep in mind when clearing the bonus is that the contributions of different games towards meeting the wagering requirements vary. In fact, they are exactly the same as for the no deposit bonus. Since only pokies, keno, and scratch cards count 100%, the 32Red Welcome Bonus should be treated,primarily, if not exclusively, as a bonus for pokies. Since those are probably your favourite games anyway, no problem at all. However, if you also like European Roulette, which counts 50%, your total playthrough requirement won’t increase tremendously by adding in a little of that game, too, for variety.

If you compare the 32Red bonus to those being offered elsewhere online, you will see that most of them have heftier wagering requirements, entailing either a larger multiple of the bonus or a 25x, 30x, or higher multiple of the bonus and deposit combined. When all is said and done, some casinos even take the bonus back. However, at 32Red, as soon as the modest wagering requirements have been completed, your deposit, winnings, and the bonus itself are all yours to keep.

Loyalty Program

One of the reasons why 32Red appeals to players of all levels, small bettors and high rollers alike, is its loyalty rewards program. Unlike some casinos, where unless you are a VIP, you are treated like you are non-existent, 32Red appreciates all of its players, but also gives its highest level players the ample recognition and rewards they deserve.

Instead of loyalty points, the casino rewards your play with “red rubies”. All games count, but pokies and parlour games are rewarded at a higher rate than table games. Every 1,000 red rubies that you earn and accumulate are redeemable for $10 in free casino chips.

Special Higher Tier Benefits

The number of red rubies earned each month is also the basis for determining each player’s level in the four-tier loyalty rewards program: Bronze (entry level), Silver, Gold, or Club Rouge Each higher tier requires a higher level of play, in return for which the benefits and rewards increase accordingly. In order to qualify for Silver level benefits, a player must have earned 1,000-9,000 rubies in one month, then continue to earn at least 500 red rubies monthly to maintain that level. In order to qualify for Gold level benefits, a player must have earned at least 10,000 rubies during the course of the first month and at least 5,000 rubies per month thereafter. Select Gold level players may also be considered for Club Rouge membership, which is by invitation only.

All players receive a special birthday bonus. However, higher level players earn Red Rubies at a faster rate and receive bigger and more frequent bonuses. Club Rouge members receive all of the following additional perks and privileges:

• Enhanced deposit bonuses
• Free chips
• Monthly drawings for special gifts
• A birthday bonus of $5,000 red rubies (worth $50), which is 5x as much as Bronze players get
• Exclusive promotions open to Club Rouge players only
• Ability to convert red rubies to immediate cash, with no play required

Other Promotions

While Club Rouge is reserved for top players only, other promotions, like the casino’s daily Avalon freerolls and other pokies and blackjack tournaments, are open to all players. Every 32Red player also knows that every Tuesday is Ruby Tuesday, where double red ruby points can be earned playing select pokies.

Customer Support

32Red Casino Australia offers 24/7 customer support in multiple languages to address any player concerns. The service can be accessed via live chat, phone, or email.